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Welcome to CAME Products | Sharp Fencing Ltd 

Largest retailer of CAME gate automation equipment, ranging from full automation kits, intercom equipment to spare parts

Payment Issues

Common Reasons for Payment Failure
 
  • Billing Address Mismatch: The address entered during the online checkout must exactly match the address your bank has on file for that specific card.
  • Incorrect Details: Simple errors like a missed digit on the card number, expiration date, or CVV code can cause a decline.
  • Insufficient Funds: The account may not have enough money to cover the transaction.
  • Card Expired or Frozen: The card may have passed its expiration date or been temporarily frozen in your banking app.
  • Bank Fraud Rules: The bank’s fraud detection system might flag the transaction as suspicious, especially if it’s an unusual purchase or from an international site. 
 
Troubleshooting Steps:
 
  1. Verify the Billing Address: The first step should be to check the billing address associated with your payment method. You may need to sign in to your bank or card issuer’s online portal or app to confirm the exact address they have on file. Ensure the address you are entering on the merchant’s website is identical to this registered address.
  2. Double-Check Card Information: Carefully re-enter all card details (number, expiration, CVV) to ensure there are no typos.
  3. Check Account Status: Log into your bank account online or via their mobile app to confirm you have sufficient funds and that the card is not frozen or has any restrictions (e.g., gambling blocks).
  4. Contact Your Bank: If the problem persists, contact your bank directly. They can provide the specific reason for the decline and clear the transaction if it is legitimate.
  5. Soulution : Email or call us to ask for bank transfer details if all else fails. 

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